Customer Testimonials

"Came in to have my dog microchipped as our usual vet offered unconveniant times. I saw Sebastian and was so impressed with him as well as the other staff that I will be using toll barn from now on :)" R Gotts

 

"I have been in twice this week, once with Rufus the ninja kitten to have him 'done', micro chipped etc and today with Thomas our much loved bunny who was not well at all with tooth and tummy ache but is now up and eating and no doubt getting plenty of cuddles from everyone....they even went out in the rain just to get him some grass to eat :) very happy and would recommend as a friendly, understanding, caring, knowledgeable vets :)" S Barkey

 

"We have known Faye and some of her nursing team for over 2 years now. The care that our bunnies (and us!) have received from them has always been of the highest standard. We are so fortunate to have such highly knowledgable, experienced and caring vets and nurses close by. Wishing you all the very best for the future, see you all soon!" C Hullah

 

"Wow phoned Toll Barn vets afternoon regarding my rescued hedgehog. The lady Faye provided me with lots of information, incredibly helpful and very kind. I will deff be using this vets for all my pets from now on, especially since another vets nearby is scaring customers away with poor customer service. I will recommend to everyone in the area :-) Thank You!" L Rumsby

 

"Sebastian has cared for my daschunds for many years, he is a top class vet very caring, professional and always go out of his way at all times. Having had a emergency on a Sunday Faye and Sebastian were both there to treat Alfie and I can't thank them enough. I highly recommend this vets and I travel from near Lowestoft to attend this practice." L Anderson

 

"Faye is a wonderful vet who really cares for each individual. Would trust her with any of our precious animals." G Joyce

 

"Faye has been vet to my bunnies for years, and no matter what they throw at her she has dealt with them with confidence and professionalism.  When their issues have stumped other vets she has known exactly what was wrong with them and how to treat them. I highly recommend her and know that she will exceed all expectations." M Gothard

 

"Thank you so much Faye, Sebastian and all the team at Toll Barn for looking after and healing Bonnie, our very much loved parrot, today after she had chipped her beak. The lady that answered the phone when I called this morning was so kind and understanding that I was immediately put at ease. Faye is an absolute star for her care and attention as is Sebastian who handled Bonnie so well even though she was screaming! Bonnie was singing and dancing again soon after the anaesthetic and is happy again; I can't think you all enough." J Shanahan

 

"I have been telling everyone about this vets, we are really impressed by them, Dylan our Tibetan terrier normally hates a visit to the vets, but Faye and her team were so lovely on our emergency visit last Sunday, bringing him back for a wound check was so easy, he loved it!! Thank you." B Blencowe

 

"Thank you so much Toll barn for seeing Bertie so promptly this afternoon, he is very quiet at the moment but hopefully your speedy assistance has helped to save his eye" B Blencowe

 

"Thank you Faye and team. I am so glad I registered my furries with you. My visit yesterday with Bonnie my boxer was a lovely experience for her. Sorry you were kissed to death lol x" L Stango

 

"Less than a week after Alfie had his lumpectomy - Friday last week - he is 100% back to normal! Still have to make sure he doesn't do anything too crazy - but he is a Cocker! Very impressed with his operation and recovery! Cannot recommend you highly enough. Thank you Faye and your Team!" Animal magic Dog Club

 

"Thank you for seeing Maisie so quickly this morning. The pain of having her yucky toe squeezed was far out weighed by the excitement of seeing two of her favourite people and having cuddles" N Cook

 

"Took our cat in today and was seen even though it was after hours ,then we had to take her in again ,so happy with the vets will recommend you to anyone who needs a vet,Thankyou Floosie" L Melton

 

“Such lovely staff who show real human compassion towards the animals. My dog is very nervous in new environments but totally surprised me with her reaction to being in toll barn. The calm atmosphere and gentle approach have filled me with confidence. I would recommend toll barn vets to everyone especially those who want their pets to be in a calm and peaceful environment during a stressful time” x" H Jeakins wells

 

"Thank you very much for giving Hamish his wormer tonight. Very impressed with the patience the nurse showed and hope her finger doesn't hurt too much. Will be recommending the practice to all". M Fuller

 

"Lovely fresh modern new practice with lovely caring dedicated staff. Lovely to meet them and get high standard care for my pets. A vets you can trust. Can't thank Faye & Sebastian and the rest of the team enough for being there for Candy when I needed them !! A* service as always !" C Simnett

 

"Chester our puppy had his first visit to the vets today, and we were very impressed with the lovely building and the very friendly staff Thank you for all your help!! Its great to meet such friendly Vets that go out of their way to help and offer advice - great to have a good vets close to home." M Hyde Clarke

 

"Had my first visit to Toll Barn Veterinary Centre Limited yesterday for removal of Odin's testicles!!very friendly, helpful staff. interested in welfare of animal not just in emptying your wallet" D Hammersley

 

"Would like to say a huge thank you to Faye and all the staff for being so lovely to Sid and me on Friday, was heartbreaking to lose him, you were all so wonderful and caring to us both. Especially Faye who spoke to him so beautifully. Then to receive the lovely card today, was such a lovely touch. I hope my other reptiles never need veterinary care, but if they do I know where to come. So thank you again to all of you for being so kind." P Smyth

 

"Fantastic experience for ebonys first visit. She loved all the cuddles and attention x" K Leeder

 

"first visit today what a lovely place and lovely friendly people ,great overall service , thank you , would really recomend to my friends & family" P Dring

 

"can't praise Faye and the team enough , fantastic with my 2 tawny owls this morning, lovely to have such an expert vet closer to home" S Dalzell

 

"Thank you again Faye for what you did for Moses. Lovely place and for anyone with exotics Toll Barn Veterinary Centre is the place to be!" A Townsend

 

“Rushed a Kestrel down on Saturday evening as she was suspected of having a blood clot in her leg - it had lost a little colour and was being used but subtly abnormal. This was ruled out and a Cardiac Scan, X-Ray and Blood Tests were conducted on the spot and the results were presented quickly. A few abnormalities found but a treatment plan issued to suit.” M Willis

 

“Thank you Faye so much for you advice & help with Bella this morning, great advice regarding dental & muscle questions & has kitted us out with everything Bella needs - one stop shop! can't recommend you enough :-) L Morton

 

“Fantastic service with caring individuals who really helped out when we needed it! Thank you Faye and Sebastian! X” J Bateman-Harlow

 

“Very professional and friendly. Hugo enjoyed all the fuss and pampering.” H Kemp

 

“Excellent service, we would definitely recommend toll barn vets!” L Thompson

 

“Took Honey our baby rabbit to be vaccinated and I have to say what a first class and modern practice Toll Barn is. The vet Faye was very helpful and gave us lots of tips on how to keep our bunny in tip top condition. Totally recommend this practice with such friendly knowledgeable staff.” H Gotts

 

“Fabulous vet couldn’t be more kind and friendly” S Starman

 

“Thank you. The news about our beloved boy wasn't good today but he has never before loved a vet! The diagnosis was given with honesty and compassion making it a whole lot easier to handle. Smudge is currently snoozing on the sofa having been treated to a little bit of ice cream on the way home! I only wish we lived closer. I would thoroughly recommend this practice not only for its clean, modern facilities but more importantly for the wonderful, warm caring staff. Thank you again.” D Thomson

 

“Thank you so much for all your help and advice. So sad that he is gone but know he got the best treatment possible. Special thanks to Sebastian who has been so kind and supportive, couldn't ask for a better vet xx” B Steel

 

“Went for my first visit to Toll Barn (with our pet rats) and couldn't be more impressed. Felt so comfortable with Faye and she looked after us so well.....look forward to using them for all my animal needs......thank you Faye x x x” K Bufton

 

“Fantastic set up, and thank you for putting Travis totally at easy on his 1st visit to the vets without his big brother lol. Would highly recommend Toll barn to any pet owner :)” S Lee

 

“Fantastic practice, made to feel welcome moment walked through the doors, all our questions where answered, also great advice given, glad to have chosen to register our pup here and will definitely use them for our other pets as well, thanks for making our visit so warm and caring see u soon”  C Juby

 

“Two visit to the Toll barn with two different cats each time we received excellent treatment and have left feeling that the staff really care for our beloved pets, would recommend you every time, thank you for the care and attention you have given so very much appreciated” D Rushbrook

 

“Took my pet African grey female parrot today. Thanks for all your help. She's perking up a lot now and singing away! Very friendly staff upon arrival and made Frankie feel at home” J Parker

 

“Thank you for the time you gave me and major today totally placing him at ease. I would recommend your service to anyone. Great facilities.” N Lee

 

“What an excellent friendly professional service. I can't recommend them enough. Thank you so much” J Newton

 

“Lovely surgery - thanks so much for taking care of Mr Chubbles today. Poor little rabbit. Mrs Perry x”

 

“Faye is a lovely caring vet. We wish her every success in her new business which opens the end of this month. 4 new patients coming your way! Thank you so much for your help with Minnie.x” K Shepperd

 

“Amazing place with such friendly welcoming staff, still can't believe that I found a reptile expert so nearby.” D Raffan

 

“Thankyou for Tallulah and Rocco's treatments today and they now all signed up as VIP's to!” J Wells

 

“Very helpful staff thank you soo much!” M Taylor

 

“Absolutely wonderful. They care about your pet as if it was their own. Jed up and running like nothing had ever been done and Milo had to have 7 teeth out. His breath is wonderful now and hes doing really well. I couldnt recommend you all highly enough. Thank you x” D Tarrant

 

"We are really happy we changed vets, Sebastian is fantastic and actually cared about Brogan. I was quite nervous changing vets after being with the same one for many years and just one visit has shown we made a perfect decision." J Garbutt

 

 "I am 82yrs old and have always had animals, I can honestly say this is the best veterinary practice I have ever used. They are simply lovely ." J Dowson-Collins

 

"Sadly we had to have our little dog Dottie put to sleep on Christmas Eve as she wasn't very well, she was the ripe old age of 14 and a half. Sebastian showed us nothing but kindness and compassion when making a difficult decision. There is never a good time to decide when the time is right but the support we were given helped to soften the blow. Thank you for all your support and kindness. Chris and Wendy" W Grinsted

 

"What a fabulous Vets, from the time you enter the front door you are made welcome, and listened too, you are never rushed through the consultation Faye is brilliant, we take all our Greyhounds to Toll Barn (Kerry Greyhounds UK) knowing that they will receive excellent care, and attention. We have told everybody about this vets, and thoroughly recommend them. the wonderful staff, and fantastic state of the art equipment, is amazing, we are so lucky to have such a fantastic vets/animal hospital in North Walsham"  M Smith

 

"Toll Barn Vets are the BEST, the love, care and attention they gave to one of my dogs who became seriously ill was second to none. Thank you so much for giving her back to me." D Elliott Smith

 

"We were referred to Faye as our rabbit required complicated surgery that our usual vet refused to attempt. We were so impressed by Faye's professionalism, kind and caring manner and dedication which really went above and beyond our expectations. We were so impressed that we will not be returning to our previous vet, and we would not hesitate to recommend Faye to all rabbit owners! Thank you so much for everything you've done x" A Bayliss

 

"Took my teo cats in thursday night who had fleas bad and had bad reaction to Flea product ! .i'll never use this again all the staff involved were fantastic and made me feel like my pets were in grate care. Thank you ! i will be back for you to help my cat with its teeth. Thankyou ." L Flood

 

"A big thank you to Faye & Sebastian for their help & support of our Tortoise Circle of Friends we have had 2 very successful events at Toll Barn & look forward to more next year." L Palmer

 

"Sterling ran in a veteran class today (she's a bit young but not running for points) the most precious clear round we have ever run! Thank you so much :-) I didn't ever think she would run again." N Cook

 

"Thank you so so much to Faye & her wonderful team at Toll Barn for taking care of my Stanley so promptly & efficiently today! He scared me silly earlier but is now snoozing after having a little tea. Thank youuu :-))" N Howes

 

"Thank you Sebastian for helping me with Maisie this morning. She's not used to coming to the vet and it's always difficult with cats. Sebastian made her feel very relaxed and she wasn't worried at all. It was a big relief to know she just has an allergy making her sneeze - she is fit (if a little overweight) in every other way." K Roberts

 

"Very helpful ,helped me with one of my pythons today .very good service. Would recommend them.thanks Faye" G Dye

 

"We trust Sebastian and the staff, they love the animals and go the extra mile, so glad we changed vets, our little one may not be here but for them." E Gould

 

"Fantastic repair to Taylor's ear after he lost a chunk to an aggressive Rottweiler... Thank you Sebastian and the whole team." R Scammell

 

"Lovely place full of lovely people! My poor rabbit Fred received amazing and very quick care for his teeth and he is now back to his normal bouncy self :) Thank you all ever so much! X" C Oakley

 

"Thank you to Sebastian for fixing costas leg he seems back to his old self now :) xx" J Hollis

 

"Just joined toll barn and very impressed with there friendly service" T Perry

 

"Excellent care received today, it's a Sunday but Faye doesn't stop working, thank you very much!!!!" M Button

 

"Congratulations. The practice is a great asset to the town, with its facilities and caring staff." N Clancy

 

"Excellent. Nice fresh and clean place. Very caring good vet Faye. Friendly reception staff. Highly recommended" R Puls

 

"Cannot thank you all enough for the help with Belle these past few weeks. Korey(my son , aged 3) was very happy also very happy she is back from thé animal doctors and has decided he now 1. Needs a dog but 2. Wants to become a vet like Sebastien..x" K White

 

"Great care of all my animals, from long snakes to a naughty kitten. It's a long drive from Kings Lynn but really worth it." B Indge

 

"Toll barn are a fantastic vets.Faye , Sebastian and team I can't thank you enough for the care and support when cracker had his operation . Even when cracker came home the support over the phone was fantastic . Cracker says a big thank you as well. I highly recommend toll barn vets ." L Pimble

 

"Always there when you need them I rate them as more than excellent would recommend 100 percent." S Shepheard

 

"I cannot thank you enough for the care you provided missi and indi today! Especially indi with her anxiety. Never have I been to vets so caring and compassionate. Highly recommend Toll Barn" A Thurlow

 

"Would highly recommend to anyone with a nervous and/or reactive dog. Staff are very willing to do what they can to minimise stress for the dog and Faye was excellent at handling in a quick, calm manner. Cannot thank you enough for helping make his vet visit a good experience, he was in a really happy mood by the time we left. Also he hasn't been scratching his back since yesterday so thank you Faye for sorting his glands, think he feels alot better as he slept for hours without waking up to scratch " C Paine

 

"Very friendly & approachable staff. Always there to give amazing advice & support. Couldn't ask for better staff." P Dores

 

"Our African Grey is 28 years old and has recently been given a second chance of life by Faye spotting what was potentially a life threatening condition. She was on 7 different medicines which we religiously gave with crossed fingers...!!!! 4 months later and all medicines are stopped, amazingly she has recovered and is back to her old self. Faye and her team are the best there is.....so caring, and nothing is ever too much trouble. You never feel hurried. Thankyou all so very very much." C Wood

 

"Thank you so much for seeing our Flatcoated Retriever whilst we were on holiday here. We were extremely impressed with the service we were given and especially for the friendliness and caring nature of all the staff." K Bostock

 

"We brought our hamster Fraggle to see Faye at the end on June with a lump on his chest. We decided to go a head with surgery after I had a long discussion with Faye over the phone. She was so lovely and reassuring we knew we had to try. The surgery was a success and Fraggle was coming along in leaps and bounds. Unfortunately Fraggle took a turn for the worst and we had to have him put to rest 2 and a half weeks later. The treatment Fraggle recived was top class and the after care by Faye and everyone at Toll Barn was done in such a kind and professional manner. Many thanks to a very caring Faye and wonderful staff." S Worley

 

"Just wanted to say a big thank you for seeing Storm at your surgery on Monday the 20th July and to say how impressed I was with the service that you gave me. I was holidaying with my family and Storm was taken ill causing me great concern. Your treatment, help and advice was greatly appreciated and Storm is now pretty much fully recovered. Can't thank you enough. P S Storm sends big licks!!" C Langan

 

"Love this place, Best vets I've used very friendly, Brilliant with the babies. Took Mocha our 7 month old nosey kitten in on christmas day when she decided to climb inside the washing machine which was then turned on. We took her to Toll Barn and Faye saved her. We are now home recovering and just wanted to say thank you" M Rogers

 

"Faye and all the staff were fantastic when treating Mr Tooey our rat. The surgery that was performed was sensational and has impressed many of my colleagues where I work as a vet nurse. We chose faye and toll barn for her speciality and reputation and she didn't disappoint. We unfortunately lost Mr Tooey due to a stroke a few days post surgery but it was worth the fight and thanks to everyone at toll barn for your help." R Cole

 

"Brill service today with our precious effie the tortoise, thank u for making us feel so welcome" B Jackson

 

"Always received the very best treatment." D Cook

 

"It's rare to met such awesome staff who seem to know every patient not only by name but by temperament. My two cats Maple and Ash love the atmosphere of the place even if they like to hide under the mat in their carrier everytime we visit." P Parke

 

"Can't praise Faye enough! Our continental giant had a stay overnight due to illness and was so happy and full of life when we picked her up a day later! Discussed options thoroughly and costs too. We were sent away with lots of medication in case. She also checked her litter to ensure they were all healthy. Lovely lady and would never go elsewhere, our continental loves her too - in fact, I'm pretty sure she prefers Faye to us haha" N Rothwell

 

"Thank you so much to all at toll barn vets. Had my rabbit castrated a couple of weeks ago, I've heard some horror stories about having rabbits neutered so I was very anxious but I am so pleased with the friendliness and helpfulness of the staff before, during and after his operation. Thumper is back to his normal mischievous self all heeled like nothing happened. Thank you so much for taking such great care of our little bunny thumper " M Foulger

 

"Excellent out of hours service after 'Mythos' was stung by a wasp!" S Clayton

 

"I can't praise Toll Barn Vets highly enough....fantastic service and very friendly, caring staff." K McKenzie

 

"Recently visited Toll Barn Vets with my puppy Milo for his final booster and microchip. Sebastian was fantastic and really took the time to explain the care options for Milo and was happy to answer questions. Everyone in the team are so friendly and no one seems to mind a hyper puppy!! I am so pleased that Milo is registered here, I know that he is in good hands. Marie & Milo" M Wainright

 

"Brilliant set up, got in contact with Toll Barn before I got Alfie, who replied within 24hours & on a bank holiday weekend. Totally made Alfie at ease when he had his microchip and answered all the questions I had. Highly recommend to anyone. " D Kemp

 

"I can't praise Faye and her team enough for the fantastic level of care they have given to my babies. Best vets by far, and well worth the journey from Cambridge." N Emmerson

 

"Amazing service really helped me out Saturday with an emergency friendly staff and explained everything clearly" V Orton

 

"Friendly and knowledgeable service today for Rango and Puff our bearded dragons. Both are much more comfortable with their neatly trimmed claws. Thanks" R Woods

 

"Fantastic ,they have been very supportive with my cat and her weight problem , she has now starting to lose weight ,thanks to the advice on diet and daily amount ." N Phillips

 

"Fantastic vets with a fantastic reputation it very much lived up to! Would certainly recommend Toll Barn to anyone. Thanks guys" A Cooper

 

"Attended the tortoise healthcare check yesterday. Beautiful surroundings, clean practice, great advice and lovely staff." M Dunnell

 

"Absolutely fantastic veterinary centre...They really do care, could not praise them enough...Thank you " S Farrow

 

"Such good care of our lovely dog, Toll Barn really came to the rescue when she got a fishing hook suck in her throat at the beach - thank you so much!!" E Mortimer

 

"I am a very happy cat owner, toll barn vets phoned me on finding a micro chip on shay and we are reunited after all these years of him being missing. They were fantastic on letting us collect him and offering support if we need it reuniting him with our other 2 cats. I can't recommend them enough and the microchip service as it has definitely worked with a happy ending for us." K Tomalin

 

"Amazing practice! I couldn't have ask for any more!! Faye knew so much about exotics and how to help!!! Lovely warm people!! Fit my beardie in there and then when I called. . . Suggests what's best for the animals not for their books!! Which is all you can ask for. Thank you so so much for all your help... Will recommend always!!" M Thorne

 

"Bought my little khalessi in today and Faye was brilliant she even bribed the kids to behave! Would trust her with my tortoises life x" J Allen

 

"Fantastic Vets . Very caring ,kind and amazing at what they do " F Harvey

 

"Thankyou for you wonderful care, and kindness." J Hanson

 

"I think you are a great Veterinary Centre, and just what this area needed. Keep it up." C King

 

"I just want to say a huge thank you to you guys, you are always here to help when we pick up sick and injured wild birds even on a Sunday. Thank you from all the team at phoenix bird of prey rescue, couldn't wish for a better practice " J Daffin

 

"Have received the very best care as always this week with Summer being so poorly and Toothy also jumping on the bandwagon so he can get some attention too! Summer has started eating this evening and is feeling better. Thankyou so much." F Howard

 

 

 

© 2015 - 2018 Toll Barn Veterinary Centre Ltd. Heath Road, North Walsham, Norwich NR28 0JB. All Rights Reserved.

Registered in England No 8402317 at Toll Barn, Heath Road, North Walsham, Norwich NR28 0JB, VAT Number 157272500,

Boarding Cattery Licence number AA006

Director Ms Faye Bethell BVetMed CertGP(ExAP) MRCVS.

The company cannot be held liable for the content of external links. Website design and maintenance by Mike Willis.