24 /7 On-site Emergency Service for Clients
Heath Road, North Walsham, NR28 0JB
01692 407126 or 07880 233835
Opening Hours
Mon - Fri 08.30 - 18.30
Evening consultations 19.30 - 21.30 available by prior arrangement
Sat 09.00 - 12.30
24/7 On-site Emergency Service Please call the surgery to be directed to the veterinary surgeon on duty
Exotic Pet Referral Service
After several years working in busy practices within the Norfolk area with a high case load of both companion animal and first opinion and referral exotic pets, Faye Bethell gained her European School of Postgraduate Studies General Practitioner Certificate in Exotic Animal Practice in 2012 and became an RCVS Recognised Advaced Practitioner in Zoological Medicine in 2017.
Our exotic pet service is happy to see and advise on any species including :
Birds, Reptiles, Small Mammals including Rabbits and Guinea Pigs, Amphibians, Invertebrates, Fish and Crustaceans and Zoo species.
We understand treating and hospitalising exotic pets can be challenging with greater opportunities now existing for diagnosis and treatment of disease which often requires different areas of knowledge and specialised medication and equipment.
We have built a strong relationship with many local practices and are happy to assist you in providing the best care for your clients through telephone advice, radiograph reports and referral consultations for any exotic pet. We pride ourselves on our communication with both referring veterinary practices and referral clients and will always keep both clients and vet informed of all treatment options and patient progress. We will provide you, as the referring vet, with a written report at every stage of treatment ensuring you are always aware of investigation performed, diagnosis and treatment required.
The surgery has been designed to incorporate staff, equipment and facilities to enable us to provide the
best possible care for both companion animals and exotic pets. As such, any clients referred will benefit
from access to Sevoflurane gas anaesthesia, nebulisation and oxygen therapy for respiratory cases,
electrocautery to minimise haemorrhage during surgery, full dental care including radiographs,
tooth extraction and length reduction and dental abscess treatment, ultrasound, digital x-ray
machine capable of imaging the smallest fish or lizard, CT scanner and in house biochemistry
machine requiring just 0.1ml of blood.
All hospitalised exotic pets are housed within the exotic ward away from the stress of cats and dogs. Our exotic ward has vision panels and remote camera monitoring to enable supervision without constantly disturbing hospitalised pets in order to reduce stress and includes spacious housing for rabbits, guinea pigs and small mammals as well as avian housing with perches and food appropriate for each species and heated vivaria for our reptile patients.
We offer a 24/7 out of hours emergency service so should you need to refer a case or just seek advice we are always happy to help. Please telephone 01692 407126 and you will be directed to the vet on duty.
Our In-House Lecture Suite accommodates regular CPD talks for vets and nurses in all aspects of
exotic pet care to help you become more confident treating exotic pets and ensure your clients always
receive the best care and treatment options.
Please contact us to discuss any cases you would like to talk through or to find out any further
information on our referral service or CPD talks.
We look forward to hearing from you!