The Toll Barn Vets Team

Our independent family run practice is proud of our small friendly team.  Our team are all committed to ongoing continued professional development to ensure we always maintain our high standard and are aware of any new developments or treatments that could help your pet. 


We look forward to meeting you and your pets! 

Dr. Faye Bethell BVetMed CertGP(ExAP) PgC(ZooMed) MRCVS - Director and Veterinary Surgeon

RCVS Recognised Advanced Practitioner in Zoological Medicine

Faye qualified from the Royal Veterinary College, London in 2009 and has since been working in busy practices around Norfolk and gained her European School of Veterinary Post Graduate Studies General Practitioners Certificate in Exotic Animal Practice in 2012 and becoming a Royal College of Veterinary Surgeons Recognised Advanced Practitioner in Zoological Medicine in 2017.  She opened Toll Barn Veterinary Centre in January 2014 and has a keen interest in medicine and surgery of all species including exotics.  Outside of work Faye enjoys looking after her many animals and playing the organ at her local church. 

Nola Bethell - Practice Manager

Following a career as an Executive Level Personal Assistant within various corporate organisations, together with nearly 15 years as an Office Manager within one of Norwich's largest primary schools, Nola now provides office support as Practice Manager to the Veterinary Centre. Her role includes handling the Practice Administration and customer liason and she enjoys meeting the clients and their pets. In her spare time Nola enjoys spending time with the family dogs, cats, sheep and horses and travelling to support her favourite football team.

Dr. Jenna Annison BVSc CertGP(SAS) MRCVS - Veterinary Surgeon

Jenna studied Veterinary Medicine at the university of Liverpool, she graduated with distinction in 2013 and has since moved back to her family roots in Norfolk. She enjoyed mixed practice for the first part of her career, treating a wide variety of farm and small animal pets. Jenna owns two greedy guinea pigs, Twix and Fudge who like nothing better than to race each other around the house at full speed and a Cocker Spaniel called Florie who enjoys racing around the woods. In her spare time she enjoys skiing, cooking and strolling along Norfolk beaches as well as spending time with family and friends. Jenna has a great love for operating and completed her European School of Veterinary Postgraduate Studies General Practitioner Certificate in Small Animal Surgery in 2019.

Dr Agnieszka Ogrodnik DVM MRCVS - Veterinary Surgeon 

Aggie studied and graduated at Wrockaw university of Environmental and Life Science in Poland in 2006. Shortly afterwards she moved to the UK. For the past 12 years Aggie has been working at different practices across Norfolk. Aggie has a keen interest in surgery and particularly enjoys seeing feline patients. Aggie enjoys spending her spare time with her young family and many animals. 

Dr Steve Bonethorne MRCVS - Veterinary Surgeon 

Steve graduated from the University of Sydney, Australia in 1992 and moved to the UK the following year.  After working in small animal practice in Buckinghamshire for the past 25 years Steve has relocated to Norfolk in 2019.  Over the years he has developed a passion for Veterinary Dentistry as well as Animal Behaviour, both being very common and often under appreciated areas of Veterinary care.  Steve currently is enjoying getting to know all the area has to offer, usually with his two dogs, Lottie and Scout, never too far away.

Lucie Claxton RVN - Head Veterinary Nurse, Registered Veterinary Nurse

Having moved to Norfolk from London in 2003, I didnt waste any time starting my nurse training in 2004.  I attended the College of Animal Welfare, qualifying in 2006.  I have worked at a couple of practices in Norwich and had previously worked with Faye, so when my maternity leave finished in June 2014, jumped at the opportunity to work with her again.  I met my husband Paul in 2004 and amongst other things have enjoyed touring Europe on motorbikes before settling down with our 2 daughters and Spencer the cat.....we'd need a big car to carry on the touring !!!

Rachel Jones RVN - Registered Veterinary Nurse

Rachel Joined our team in May 2017 after successfully qualifying in August 2016.  Since qualifying, Rachel has developed a keen interest in anaesthesia and is undertaking specialist Certificate in Anaesthesia. When Rachel isn't working she enjoys camping, mountain climbing and looking after her naughty kitten Albus. 

Monika Nawrocka APVN (Reptiles and Amphibians) APVN (Small Mammals) RVN - Registered Veterinary Nurse


​I qualified as a Veterinary Technician in 2011 in Poland. Since then I have worked in a busy Small Animal Clinic until I decided to move to the UK in 2016. I received my Registered Veterinary Nurse qualifications in 2017 after fulfilling the program differences between my previous curriculum and Royal College of Veterinary Surgeons.

 I joined Toll Barn Vets at the beginning of April 2018 and I am really pleased to work with such an amazing team here. I have an interest is nursing all sorts of exotic animals and I am currently undertaking an Advanced Diploma in Veterinary Nursing of Avian, Reptiles, Amphibians, Small Mammals and Wildlife Species. I also have an interest in behaviour and training and I enjoy teaching my cats tricks. At home I live with four very cute rescue tortoises and two well behaved cats. 

Brydy Crane RVN - Registered Veterinary Nurse

​I had always dreamed of becoming a veterinary nurse and began my training in 2008. 

10 years on I am still passionate about nursing and love being able to help and provide comfort to our patients. My particular interests are cats, exotics and weight management.  I hope to undertake further training focusing on the nursing of exotic pets in the future. 

Christina Baxter RVN - Registered Veterinary Nurse


I have always had a passion for animals and a career as a veterinary nurse was what I had always dreamed of. I qualified in 2016 and have loved every minute of it so far. I have a particular fondness for our native wildlife and often have some hedgehog patients at home to care for. 

Fran Jennings RVN - Registered Veterinary Nurse

I started working in the veterinary industry as a General Nursing Assistant in 2011. After a couple of years I began training as a Veterinary Nurse qualifying in November 2016. During that time I developed an interest in exotic pets and canine behaviour which I hope to pursue further whilst at Toll Barn Vets. I joined Toll Barn Vets in June 2018 and when I am not at work I enjoy spending time with my two very cheeky chinchillas called Dexter and Drifter, my cat called Jasmine and going on lovely long walks and doing agility with my two Australian Shepherds called Austin and Clyde. 

Lorna Debbage RVN - Registered Veterinary Nurse

I qualified from the College of Animal Welfare in January 2017. I love all aspects of being a veterinary nurse and in particular have a keen interest in cats and how to improve their visits to the vets. I am currently undertaking the International Society of Feline Medicine Diploma in Feline Nursing. At home I have 2 cats and 2 Guinea Pigs and in my spare time enjoy going to the cinema and attending music concerts. 

Kerry Olive PgDip Animal Physiotherapy RVN - Registered Veterinary Nurse and Animal Physiotherapist

I qualified as a Registered Veterinary Nurse in 2012 after gaining my BSc (hons) degree with Harper Adams University. I grew up in Derbyshire and moved to Norfolk in April 2019 where I joined the Toll Barn Vets team. Throughout the years in practice I developed a passion for rehabilitation and in 2019 I gained my postgraduate Diploma in Animal Physiotherapy, alongside this to further my skills I achieved a certificate in Canine Sports Massage. I am currently implementing these skills within Toll Barn Vets which is a very rewarding and exciting part of my role. I also have an interest in exotic pets and it is such a privilege to nurse such a variety of patients as you never know what will come through the door. In my spare time I enjoy dog walks on the beach and doing agility classes with my Labrador, Harper. 

Gaynor Garrood - Receptionist

​I was born in Wales and moved to Norfolk over 30 years ago. I trained as a Secretary but spent the last 16 years working as a Teaching Assistant in a large Primary School before joining Toll Barn Vets. I have two cats and in my spare time I enjoy walking and horse riding.   

Delphi Revell - Student Veterinary Nurse

​I joined the practice in 2016 as an Animal Nursing Assistant before starting my training to become a veterinary nurse in 2018. Whilst I love working with dogs and cats, I am also very interested in the more exotic animals which visit the practice. I have been surrounded by animals large and small since I was young, both at home and latterly in the workplace. In my spare time I enjoy baking, horse riding and looking after my many pets. 

© 2015 - 2020 Toll Barn Veterinary Centre Ltd. Heath Road, North Walsham, Norwich NR28 0JB. All Rights Reserved.

Registered in England No 8402317 at Toll Barn, Heath Road, North Walsham, Norwich NR28 0JB, VAT Number 157272500,

Boarding Cattery Licence number AA006

Director Ms Faye Bethell BVetMed CertGP(ExAP) MRCVS.

The company cannot be held liable for the content of external links. Website design and maintenance by Mike Willis.